[Updated 8/24/2015 at 4:30 pm JST]
Dear Niconico users,
Thank you for using Niconico.
During the period below, certain Niconico videos could not be commented on
due to a technical issue. This issue has now been fixed.
___
Details:
Certain videos that were posted since August 5, 2015, could not be commented on.
Period of Occurrence:
From: 4:52 pm （JST), August 17, 2015 Until: 4:00 pm (JST) August 24, 2015
Affected Areas:
Certain videos within Niconico Douga were affected.
____
We truly appreciate your continued support.
Thank you so very much,
Niconico
Dear Niconico Users,
Thank you for your continued use of our service, Niconico.
Currently, certain Niconico videos cannot be commented on due to a technical issue.
Details:
Certain videos that were posted since August 5, 2015, cannot be commented on.
Period of Occurrence:
From: 4:52 pm （JST), August 17, 2015 Until: Present
Affected Areas:
Certain videos within Niconico Douga have been affected.
It is expected to take up to several days for this issue to be resolved.
Please accept our apologies for this great
inconvenience.
We sincerely appreciate your patience and understanding.
Thank you very much.
Niconico
-UPDATE- April 16th, 5:02pm JST
The multi-language version is now back up and running without any issues. Our apologies for putting a temporary damper on your Niconico experience!
Thank you for your understanding and enjoy the site!
-Niconico
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Hello everyone at Niconico!
It has come to our attention that since 4:00pm JST today (April 16th) the multi-language version of our site is not loading correctly due to unknown reasons. Rest assured that we are looking into the matter and will let everyone know when everything is up and running again.
Our apologies for any inconvenience this may cause our users.
* Note that setting the site language to Japanese will fix this issue for anyone still wanting to access the site in the meantime.
-Niconico
Greetings Nico'ers,
The issue found yesterday where users were unable to toggle the language/territory from the video top page with some browsers has been addressed.
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[Issue Details]
The language/territory toggle feature was inaccessible from video top page when using Internet Explorer 8.
[Time Occurred]
10/8 10:30am - 10/9 11:36am (JST)
[Cause]
Flaw in programming implemented on 10/8.
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We would like to apologize to everyone for this inconvenience.
Sincerely,
-Niconico
Greetings Nico'ers,
We are receiving reports that some users are unable to toggle the language/territory from the video top page. Rest assured as we are currently remedying the issue.
[Issue Details]
The language/territory toggle feature is inaccessible from video top page when using Internet Explorer 8.
[Time Confirmed]
Today (10/8) at 10:30am (JST)
[Work-Around]
The language/territory toggle feature is accessible from other portions of the site (Niconico top, My Page, etc.), so we ask that users please toggle the language/territory from those pages instead for the time being.
We would like to apologize to everyone for this inconvenience.
Sincerely,
-Niconico
[Update 11/17, 11:00PM] All users should now be able to comment on live broadcasts.
We are sorry for the inconvenience. Please enjoy commenting!!
We have identified a system error in which some English version users cannot comment on certain live broadcasts.
We are currently working on a fix and the issue should be resolved shortly.
Sorry for the inconvenience.
