December 2017 Archives

Dear Niconico Users,


Thank you for using Niconico.


On January 9th (Tuesday) after 12 a.m (JST), a network issue reoccurred affecting select Niconico services. 


*Please note that this issue has since been resolved. 


 (Details below)


●Access to Niconico Sevices from within Japan

Around 12:30 am (JST) a network issue occurred slowing down or stopping 

pages from loading within select services.

This issue was resolved by disconnecting select connections outside of Japan.   

  

●Access to Niconico Services from outside of Japan

Due to the issue stated above, select connections for regions outside of Japan were

disconnected from certain Niconico services (Nico Live).

*Though access has been restored,  some users may experience restrictions due to their connections. 


Our apologies for the great inconvenience.


We thank you for you understanding.


Niconico


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Dear Niconico Users,


We sincerely appreciate your patience.

Thank you so very much.


As of Wednesday 12/27/2017 (at 5:23 pm JST), select connections outside of Japan

have been restored. 


*Please note that should another network issue occur,  connections may be disconnected once again.


Our apologies for the great inconvenience.


We thank you for you understanding.


Niconico


ーーーーーーーーーー

Dear Niconico Users,


As of 12/25/2017 (5:00 pm JST), a network issue has reoccurred restricting user access to Niconico services.


In order to resolve this issue, select connections outside of Japan have been temporarily disconnected.


We will keep you updated regarding the status of this issue.

We sincerely apologize for the great inconvenience.


Thank you,

Niconico


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Dear Niconico Users,


Thank you for using Niconico.


A network issue occurred on Saturday, December 23, 2017 preventing users from

accessing Niconico services.  


At present, all services have been restored for access. 


■When did this issue occur?

From: 6:30 pm (JST) 12/23/2017 (Sat),  Until: 12:00 pm (JST), 12/25/2017 (Mon)


■ What was affected?

- Access to Niconico

- Access to Niconico related services and apps.


Please accept our apologies for this great inconvenience.

We sincerely appreciate your patience and understanding.


Thank you,


Niconico