May 2016 Archives

[Added May 26, 2016  at 10:58 am (JST)]

 Maintenance for all services is complete.

We greatly appreciate your patience and understanding.

Thank you very much

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[Added May 26, 2016  at 10:08 am (JST)]

During the following period, users were unable to acquire their favorited users.
An issue also occurred where the number of favorited users appeared as zero.
This issue has been resolved.

[Period of occurrence]
 May 26, 2016  5:10 am until 5:50 am (JST)

Please accept our apologies for the inconvenience.

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[Added May 18th (Wed)]
The following information was added with regards to maintenance for  Niconico services.
*Niconico channel maintenance time will be from 12:00 am to 10:00 am (JST).
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Dear Niconico Users,

Thank you for using Niconico services.

Services for the entire Niconico website will be down for maintenance during the following date (See below).

During the maintenance period, you will be unable to upload / watch videos, stream / watch live broadcasts, or purchase / view books. All services ( on all devices) for Niconico will be inaccessible.

■ Maintenance for entire Niconico website

May 26, 2016 (Thurs), 1:00 am - 10:00 am (JST).
* Maintenance for video uploads (to Smile Video) will begin at 12:45 am, proceeding full scale site maintenance.
* Maintenance concerning Niconico services for game devices and TVs will end on the same day at 10:00 am (JST).
* Niconico channel maintenance is scheduled for 12:00 am  - 10:00 am (JST).
* Please note that maintenance ending time may change.
* Services will be restored once maintenance is completed. Maintenance completed services will be announced via Niconico Info.

■ Cautionary points for affected areas

● All services will be inaccessible due to maintenance.
* You will be unable to access your Niconico account (includes external portable services and authentication). 
* You will be unable to join or deactivate Niconico premium.
* You will be unable to purchase Niconico points or paid content (videos, live broadcasts) that use Niconico points.
* You will be unable to receive refunds for Niconico points following maintenance.
*Calculation period for video rankings (both daily and hourly) for May the 25th and 26th will change due to maintenance.
* You will be unable to receive email notices for Niconico services. You will also be unable to change your email distribution settings.
* You will be unable to contact customer support ( Help FAQ will be accessible).
* You will be unable to access all services for Niconico channels.

Please accept our apologies for this great inconvenience.

We sincerely appreciate your patience and understanding.

Thank you very much.

Niconico

Niconico Douga has released a new No-No comments settings feature for video uploaders.

With this feature, video uploaders will be able to  hide unwanted video comments
 via two distinct settings options, "Add No-No Users" and "Add No-No Words."

[Add No-No Users]
Hides the comments of selected users from all viewers.

[Add No-No Words]
Hides comments that include selected words from all viewers.

■The range of application for this feature
●Applies to all videos uploaded from April 12, 2016.
* Settings will include videos uploaded before April 11, 2016 at a later date.
* Videos included in the range of application will automatically reflect the No-No settings.
* No-No settings can only be added from the PC version for niconico douga.
* Added No-No settings apply to viewership from all devices (smartphones included).

■How to apply No-No settings
●Settings can be applied  from the video watch page as follows:

●Settings can be applied from My Page as follows:

Thank you for using Niconico.

Nico Live will undergo maintenance during
the following date and time :
 
Date:  Thursday, May 12, 2016
Time: 6:00 am to 8:30 am (JST)
 
Please accept our apologies for this great inconvenience.

We sincerely appreciate your patience and understanding.

Thank you very much.

Niconico