6/11 - Unauthorized Account Access with Leaked Passwords

Thank you for using Niconico

We have confirmed multiple instances of unauthorized Niconico account access. According to reports, this is not due to a leak of user information such as email addresses and passwords from Niconico, but likely due to account information leaked from other services.

Things that may occur due to unauthorized access by a third party
・Use of Nico Points (Not supported on NA site, but if purchased on Japanese domestic site.)
・Change of Niconico account email address and/or password
・Posts such as videos and comments
・Access to personal information (gender, birthday, etc.)

To ensure your Niconico account is secure, it is strongly recommended that you change your Niconico account password to something different than what is being used for other services.

Password reset
https://secure.nicovideo.jp/secure/password_edit
* Login required.

Please inquire to the English customer service should you notice any suspicious activity on your account.

support-en-us@dwango.co.jp

-Niconico